We offer various options depending on the available routes. An advisor will call you to arrange the time that best suits your preferences.

If your order is damaged during transport, we will replace the affected products immediately. You can contact us via email at info@maset.com or by calling 900 200 250, Monday to Friday from 8:30 am to 7:00 pm.

Shipping is free for orders over €50. For orders below this amount, the shipping cost is €8.

For Express Delivery orders, there is an additional cost of €3. This service is only available for orders placed before 12 pm, Monday to Thursday. No delivery service is provided on weekends. Express Delivery is not available for the Canary Islands, Balearic Islands, and Andorra.

The delivery periods are as follows:

Standard
Mainland Spain: 1 to 7 business days.
Balearic Islands: 1 to 7 business days.
Canary Islands, Ceuta, and Melilla: 3 to 7 business days.

Express
1 to 3 business days. Only available for mainland Spain.

If you are not satisfied with any of our products, you can exchange it for another or get a refund. You can contact us via email at info@maset.com or by calling 900 200 250, Monday to Friday from 8:30 am to 7:00 pm. To see the full withdrawal conditions, click here.

Products offered on the website will only be shipped to Spain, Germany, and Andorra.

No deliveries will be made outside the mentioned delivery zone.